When your gate breaks in Edenvale, you need someone who answers the phone and gets there fast. Not tomorrow. Not next week. Today.

Custon Gates has been fixing broken gates in Edenvale since 2009. We know every street in this area – from the big houses near Edenvale Hospital to the townhouses near Greenstone Mall. When you call +27 66 533 5883 or +27 78 794 9993, you get a real person who knows Edenvale, not some call center.

Why Your Gate Broke (And Why It Needs Fixing Right Now)

Living in Edenvale, your gate motor works harder than you think. Every morning when you leave for work down Rietfontein Road. Every afternoon when the kids come home to Harmelia or Highway Gardens. Every night when you double-check its locked before bed.

Then loadshedding hits. Your battery dies. The motor starts making that grinding sound. Or one morning it just doesnt open at all and your stuck in the driveway.

Here’s the thing nobody tells you – a broken gate isnt just annoying. Its dangerous. Criminals in Edenvale watch for houses with broken gates. They know you have to get out the car to open it manually. Thats when your most vulnerable, standing at your gate, fumbling with a padlock.

We’ve seen it happen on Van Riebeeck Avenue. On Trichardts Road. In the complexes near Edenvale Primary School. A gate stops working on Monday. By Wednesday night, someone tries to get in.

What We Fix (And How Fast We Fix It)

Gate repairs Edenvale is what we do every single day. Most problems we fix in under 90 minutes, right there at your house.

Motor Problems: Your Centurion D5 making weird noises? ET motor stopped moving? Hansa swing gate stuck halfway? We carry parts for all the major brands in our van. Centurion, Gemini, DTS, Hansa, ET – we’ve probably fixed three just like yours already this week.

Battery Issues: Loadshedding kills gate batteries fast in Edenvale. We always carry batteries – both the regular kind and the new lithium ones that last way longer. If your gate only works sometimes or beeps but wont move, its probably the battery.

Track and Wheel Problems: Does your sliding gate sound like a truck? Catching on something? The wheels or track might be damaged. We weld new wheels on site, no need to take anything to a workshop.

Remote and Programming: Lost your remote? Need to add one for the domestic worker? Gate wont set its limits right? We program remotes and fix controller issues same visit.

Lightning Damage: Summer storms in Gauteng fry gate motors like crazy. If your gate stopped working right after a storm, the circuit board probably got zapped. We fix or replace boards and can install lightning protection so it doesnt happen again.

Power Surge Damage: Even without lightning, Eskom’s power coming back on after loadshedding can spike and damage your motor. We see this all the time around Buurendal and Croydon after the power comes back.

Safety Beam Issues: If your gate closes then opens again for no reason, or wont close at all, the beams probably out of alignment or broken. Simple fix usually.

Frame and Hinge Repairs: For swing gates that are sagging or bent, we bring a welder. Fix it properly right there.

Areas We Cover in Edenvale

We’re based in Edenvale, so we know this place. Greenstone. Harmelia. Highway Gardens. Buurendal. Croydon. Marais Steyn Park. Dowerglen. We’ve worked at houses near Greenstone Shopping Centre, fixed gates for businesses on Rietfontein Road, done motors for complexes near Edenvale High School and Edenvale Primary.

We also cover nearby places – Bedfordview, Benoni, Boksburg, Kempton Park, Germiston. If your in the East Rand, we can help.

Why Edenvale Houses Need Good Gates

Edenvale’s a good area, but lets be real. Crime happens here too. Smash and grabs on Van Riebeeck Avenue. Break-ins near the hospital. Your gate motor is your first line of defense.

A working gate means you don’t have to get out the car. You don’t have to leave your car running in the driveway. You can open it from inside, drive in, close it behind you. All while your still in your locked car.

That security is worth way more than what a repair costs.

The Loadshedding Problem Nobody Talks About

Edenvale gets hit with loadshedding just like everywhere else in Gauteng. Stage 4, Stage 6 – doesnt matter. Every time the power goes out, your gate motor battery takes a hit.

After a few months of regular loadshedding, batteries that should last 3 years die in 18 months. Then one day you come home, press the remote, and nothing. Battery’s dead.

We keep good quality batteries in stock. The regular sealed ones work fine if budgets tight. But honestly? The lithium-ion batteries are worth it. They last longer, handle loadshedding better, dont die as fast. Lots of our customers in Edenvale switched to lithium after getting stuck outside their house one too many times.

What Makes a Gate Repair Company Good (Or Terrible)

We’ve been doing gate repairs Edenvale for 15 years. We’ve seen cowboy operators come and go. Here’s what separates good from garbage:

They Answer the Phone: Call some companies, you get voicemail. Call us at +27 66 533 5883, you get a person. During business hours, someone picks up.

They Actually Show Up: Ever had someone promise to come and then ghost you? We give you a time window and we’re there. If something changes, we call you.

They Have Parts: Showing up without parts is pointless. We stock Centurion parts, Gemini parts, Hansa parts, ET parts, batteries, remotes, circuit boards. Most repairs we complete same visit.

They Fix It Right: We don’t do temporary Band-Aid fixes that break again next month. We find the actual problem and fix it properly.

They’re Honest About Price: Before we start work, we tell you what it costs. No surprise bills. If something costs more than expected, we tell you before doing it.

They Know Multiple Brands: Some guys only know Centurion. What if you got a Hansa? We’ve trained on all the major brands used in South Africa.

Common Gate Problems in Edenvale (And What They Mean)

Gate beeps but doesnt move: Usually battery or power problem. Sometimes controller board issue.

Gate moves slow or struggles: Motor might be weak, gate might be too heavy, or could be track/wheel problem making it hard to move.

Gate opens but wont close (or closes but wont open): Limit settings are off, or safety beams are triggering.

Gate makes grinding or squeaking noise: Track dirty, wheels worn out, or gears inside motor need service.

Gate stops halfway: Obstruction sensor triggered, battery weak, or motor overheating.

Remote works sometimes but not always: Weak battery in remote, signal interference, or receiver problem.

Gate can be lifted when closed: DANGEROUS. Motor not engaging properly or gate lock broken. Security risk. Call immediately.

Motor runs but gate doesnt move: Drive gear stripped, chain broken, or motor disengaged.

DIY Stuff You Can Try Before Calling (But Probably Shouldnt)

Look, we get it. You want to save money. Here’s what you can safely try yourself:

Change the remote battery: If remote stopped working, try a new battery first. They take CR2032 batteries usually.

Clean the track: If your sliding gate is catching, the track might just be dirty. Sweep it out, wipe it down.

Check the power: Make sure the motor is getting power. Breaker might be tripped.

Test the beams: Those little sensors on either side need to see each other. Clean them, make sure nothing’s blocking them.

That’s about it. Everything else you can mess up pretty bad if you dont know what your doing.

DO NOT:

• Mess with the circuit board if you dont know electronics
• Try to weld unless you actually know how to weld
• Force the gate if its stuck
• Bypass safety features to make it work
• Put regular grease on things (gates dont need grease, if its squeaking it needs repair)

What to Expect When You Call Custom Gates

You call +27 66 533 5883 or +27 78 794 9993. We ask whats wrong, where you are, when you need us.

If its an emergency (like your gate wont close and you need to leave for work), we try to get someone there within a couple hours. Regular repairs, we book you same day or next day usually.

Tech arrives in a marked van with tools and parts. They look at your gate, figure out the problem, tell you what it costs to fix.

You say yes, they fix it. Test it a few times to make sure its working right. Show you its working. Clean up. Give you a invoice.

Most repairs take 45 minutes to 90 minutes total. New installations take longer, maybe 3-4 hours depending on the gate.

We give you a guarantee on the work. If something we fixed breaks again within the guarantee period because we messed up, we come back and fix it free.

Brands We Know Inside and Out

Centurion: The most common brand in South Africa. D3, D5, D5 Evo, D10 – we’ve done thousands. Their stuff is reliable but circuit boards can be temperamental.

Hansa (Nice): Good quality swing gate motors. We keep Hansa parts in stock.

ET: Popular choice, good motors. We repair ET motors all over Edenvale.

Gemini: Another common brand, especially for garage doors. We handle Gemini gate and garage motors.

DTS: Less common but we’ve got experience with them.

If you got something else, call us anyway. We’ve probably worked on it.

New Installations vs Repairs – Which Makes Sense?

Sometimes your motor is just dead. Circuit board fried, motor burned out, parts not available anymore because model too old.

At that point, repairing costs almost as much as a new motor. We’ll tell you straight if replacement makes more sense than repair.

New Centurion D5 installed runs around R5500 to R7500 depending on your gate. That includes motor, battery, installation, programming, testing.

Repairs usually run R800 to R2500 depending whats wrong. Battery replacement R1200 to R2500 depending on battery type.

The Security Angle (This Matters in Edenvale)

Your gate motor is security equipment. When its broken, your security is broken.

We know Edenvale. We know crime happens here. We treat every broken gate like the security emergency it is.

We also do anti-theft brackets. See, gate motors get stolen a lot. Guys rock up with a grinder, cut your motor off, gone in 5 minutes. Anti-theft bracket makes this way harder. Welded cage that protects the motor. Costs extra but worth it if you live somewhere thats been hit before.

We can also add anti-lift alarms. If someone tries to lift your gate while its closed, alarm goes off. Links to your house alarm system.

Weather and Gates in Edenvale

Edenvale gets hot summers and we get big storms. Both mess with gates.

Summer heat makes motors work harder. Metal expands. Gates get sticky. Batteries dont like extreme heat.

Summer storms bring lightning. Lightning loves gate motors because they’re metal, outside, connected to power. One strike can fry everything.

Winter is actually easier on gates. They run smooth when its cool.

During the rainy season (October to March) keep your track clean. Water carries dirt into the track and that makes the gate work harder.

Picking the Right Motor for Your Gate (If You Need a New One)

Not all motors fit all gates. Weight matters. How much does your gate weigh?

Small single sliding gate (up to 350kg): Centurion D3 or D5 works.

Medium sliding gate (350kg to 500kg): Centurion D5 or D10.

Heavy sliding gate (500kg to 800kg): Centurion D10 or industrial model.

Really heavy gate (800kg+): Need commercial-grade motor.

Swing gates are different. Two motors usually, one for each side. Or one motor with arms.

How often does your gate open? House with 2 people coming and going, thats maybe 10 cycles a day. Complex with 20 units, thats 200+ cycles a day. You need heavier duty motor for high traffic.

We size the motor right for your gate. Wrong motor means constant repairs and motor dying early.

Maintenance (The Thing Nobody Does But Should)

Gates need service every 6 months, maybe every year if you want to push it.

Service means: check the battery, clean the track, check wheels, tighten bolts, test safety features, check remote signal strength, oil the right parts (not grease – oil), test emergency release, check alignment.

Takes maybe 30-40 minutes. Costs less than a repair.

Most people dont do it. Then they’re surprised when stuff breaks. Your call.

Why We’re Different (Besides Actually Showing Up)

We’re not the cheapest. We’re not the most expensive. We’re the ones who fix it right the first time.

Our guys have been doing this for 10+ years each. Not apprentices learning on your gate. Actual trained technicians who’ve seen every possible gate problem.

We dont subcontract. When you call Custom Gates, you get Custom Gates technicians, not some random guy in a bakkie we hired yesterday.

We’re insured. If something goes wrong (hasnt happened but theoretically could), insurance covers it.

We keep parts in stock. We dont have to order stuff and come back next week.

We service what we install. Some companies install and disappear. We’re here in Edenvale. You can find us.

Questions People Actually Ask

Do you charge a call-out fee? Yes, but it comes off the repair cost if you go ahead with the work.

How long does a repair take? Most repairs 45 to 90 minutes. Complicated stuff maybe 2 hours. New installs 3-4 hours.

Can you come at night or weekend? We do emergency call-outs but they cost extra. Regular hours are cheaper.

Will my warranty cover this? Depends what broke and how old your motor is. We can check for you.

Can you just bypass the safety beams because they keep breaking? No. Those are required by law and they keep people from getting hurt. We fix them, we dont bypass them.

How long will the repair last? If its a quality repair with good parts, years. If its a Band-Aid fix, weeks. We do quality repairs.

The Bottom Line

Your gate is broken. You need it fixed. You want someone who knows what they’re doing, shows up when they say they will, fixes it properly, charges a fair price.

That’s us. Custon Gates and Projects. Serving Edenvale since 2009.

Call +27 66 533 5883 or +27 78 794 9993 now. Get your gate working again today.

We’re local. We’re fast. We fix gates right.

Custon Gates – Gate Repairs Edenvale

Phone: +27 66 533 5883 | +27 78 794 9993

Service Areas: Edenvale, Greenstone, Harmelia, Highway Gardens, Buurendal, Croydon, Marais Steyn Park, Dowerglen, Bedfordview, Benoni, Boksburg, Kempton Park, Germiston, East Rand

Services: Gate motor repairs, gate installations, sliding gates, swing gates, battery replacement, remote programming, emergency repairs, loadshedding solutions, lightning damage repair, safety beam repairs, track and wheel repairs, anti-theft brackets

Brands Serviced: Centurion (D3, D5, D10, all models), Hansa, ET, Gemini, DTS, Nice